The Australian telephone numbering plan describes the allocation of phone numbers in Australia. It has changed many times,the most recent major reorganisation by the Australian Communications Authority taking place between 1994 and 1998.
Landlines use an open dialing plan : if the caller's phone shares the same area prefix as the receiver,the prefix may be omitted. For example a call from the number (02) 5551 5678,to the number (02) 7010 1111,will get through if the caller only dials 7010 1111 . Similarly,a person who dials 7010 5678 on a landline or mobile phone in Melbourne (i.e.,within the 03 area) will be connected to 03 7010 5678 . For this reason,landline numbers are often given out without the area prefix. If your number and the destination number share the same area code,then the area code is not required,even if it isn't a "local" call.
Mobile numbers must always be dialled as complete 10 digits,no matter where they are being called from. 04 is a prefix,not an "area code",as such.
Internationally the first 0 is replaced by the country code (e.g. +61 2 ... for NSW or +61 4... for a mobile number). Some numbers beginning with a 1 may be dialled without any replacement. (see below) There has been careful planning to avoid clashing with 01x numbers in this case.
End-user numbers are 10 digits long,conventionally written in the form (0x) xxxx xxxx for geographic and 04xx xxx xxx for mobile numbers. If the number is written where it may be viewed by an international audience (e.g. on an email signature or website) then the number is often written as +61 x xxxx xxxx or +61 4xx xxx xxx respectively (the initial 0 is not used for calls from overseas).
00 Emergency and International access (See below
01 Alternate phone services
014 Satellite phone services
016 Paging [+3D or +6D]
018 Analogue ( AMPS) mobile phone - few numbers still in use [+6D]
0198 Data networks [+2D or +6D] - e.g. 0198 379 000 is the Dial-Up POP number for iiNet
Virgin Mobile (Australia) Pty Ltd 0466 (Note: Virgin utilises the Optus mobile network,and as such,other mobile operators (Such as Exetel) may also receive numbers in this range)
Student Administration Pty Ltd 0488
Currently unassigned 0426,04306-04309,0440-0446,045 (except 0450 and 0458),046 (except 0466),047,048 (except 0488),049
However mobile number portability means an individual number might have been " ported". There are also many resellers,and many companies buy "air time" from other companies for roaming.
Personal numbers (05)
0500 - "Find me anywhere" - divert the number to a mobile or normal number and the caller pays the bill. This was the number prefix used by Telstra's OneNumber service. This was a flexible service that allowed you to associate an 0500 number with a variety of conventional numbers (typically home,office,mobile etc.). It could also be freely directed to any number in the world. Unfortunately,due probably to confusion with 0055 premium services,the rapid growth of mobiles and ineffective marketing by Telstra,the service never built many subscribers and was discontinued in 2007.
0550 - Proposed VOIP range
059 - Enum testing numbers
Other non-geographic numbers (00,1)
The following codes are not generally dialable from international points,but used in domestic dialling:
The 106 number is believed to be the first nation-wide TTY emergency service in the world.
13 xx xx,1300 xxx xxx and 1800 xxx xxx numbers can provide source-based routing,used by organisations such as pizza chains that advertise one number nationwide that connects customers to their nearest store.
Virtually all FreeCall numbers in use are 1800 xxx xxx,though some organisations do use the shorter 7-digit version.
Some of these numbersare dialable from overseas,it is up to the individual owner to set this up correctly (for 13 and 18 numbers at least) (e.g. +61 13x xxx
The current numbering plan would appear to be sufficient to cope with potential increase in demand for services for quite some time to come. The 06 and 09 area codes are completely unused,plus each current area code has large spaces unallocated.
0055 numbers were previously premium-rate numbers,but have been moved into 190 numbers before 1999. They are still referenced by many Australians.
013 was previously the directory assistance number,which has been moved to 1223,1234 and 12456 .
014 was originally the number for the time,which later was changed to 1104,and more recently 1194 .
Until the early 1960s,the first one or two digits of telephone numbers in metropolitan areas were alphabetical,with each letter representing a distinct number on the telephone dial. Each one-letter or two-letter code signified an exchange within an urban area. Rural and regional areas typically relied on manual exchanges,or only one automatic exchange for the whole town,so rural and regional numbers did not feature these letter prefixes.
This alphanumeric scheme was significantly different to the current system used for SMS messages.
The former alphanumeric scheme was:
A = 1; B = 2; F = 3; J = 4; L = 5; M = 6; U = 7; W = 8; X = 9; Y = 0
The old call back number was 199,and could be used on public pay phones,and private numbers too. This has been moved to newer numbers.
International access codes
The main international prefix is0011 (there are others for special purposes,such as0018,for charging in half-hour blocks,0015,for fax traffic,and0014,for discounted rates). However,carrier selection codes (14xx) are now also used,and carrier pre-selection is widely used.
Emergency services numbers
000 is the primary emergency telephone number in Australia. Secondary emergency numbers are 106 (for use by the hearing impaired with a TTY terminal) and the international GSM mobile emergency telephone number 112 .
A proposed amendment to the Telecommunications (Consumer Protection and Service Standards) Act 1999 would prevent carriers from providing emergency services access to SIM-less devices,i.e. mobile telephones that do not have a SIM installed.
Freecall,local-rate and premium-rate numbers
Australia uses the free call prefix 1800 . This is copied from the North American or NANPA prefix 1-800,but while in North America,the 1 is the long-distance or toll prefix and 800 is the area code,1800 in Australia is itself a "virtual area code" (prior to the introduction of 8-digit numbers,the free call code was 008 ).
The 13 and 1300 numbers are known as Local Rate Numbers or SmartNumbers.
These work across large areas (potentially the whole of Australia) and only charge a local call,routing the call to the appropriate place in a given area. For example,a company could have the number 139999 and have the telephone company set it up so that calls made in Melbourne would route to their Melbourne number,calls made in Brisbane to their Brisbane number,and calls made anywhere else in Australia route to their Sydney number,all at a local charge cost to the caller. 13 numbers were not available before the introduction of the new numbering plan. Businesses looking for local callers tend to connect a "1300".
1800,1300 and 13 numbers are reverse charge networks. There is no real difference between a 13 number and a 1300 number other than the length of the number. The difference between a 13 number and an 1800 number is that a 13 number attracts a local call connect fee (around 25c). A call to an 1800 is free (no fee to the caller if using a landline phone; mobile users are usually charged at standard rates). These numbers "forward" to a geographic or mobile number. When a 13 number is called by a user in the same local call area there is no cost to the recipient for the first few minutes. The recipient is usually charged at a set rate per minute for each call,depending on plan and destination.
Similarly,190x (not to be confused with 0198,described below) is the code for premium rate services (e.g. recorded information,competition lines,psychics,phone sex,etc.). (Prior to the introduction of 8-digit numbers,the area code was 0055 .) 190 numbers incur a rate as charged by the provider - either at a per-minute rate (limited at $5.50 per minute) or a fixed rate (up to $38.50 per call). The latter method is most often used for fax-back services,where a timed charge is not appropriate. Costs of 190 calls for competitions involving chance are also often limited by state legislation to $0.55 per call. (In the previous numbering plan,0055 numbers were limited to three bands: Premium Rate,Value Rate and Budget Rate,with per minute rates of $0.75,$0.60 and $0.40 respectively.)
Other numbers beginning with 19 are used for premium-rate SMS services. These were originally trialled using the 188 prefix. These can actually range from a standard SMS cost (usually 25c),up to 55c for competition use,to several dollars for other uses,such as unique bid auctions.
All calls to 0198 numbers are a "local call" cost like 13 and 1300 numbers but are used for internet service provider access numbers. They are used both with dial up modems and ISDN.
Other numbers
01471 xxxxx numbers are predominantly used for satellite phone services. The 01471 prefix is the 10 digit replacement for the previous,9 digit ITERRA satellite phone code '0071 xxxxx'. Prior to its use for ITERRA (and other satellite services),the '014' prefix had been used as a 9 digit,AMPS mobile phone access code.
0145xxxxxx numbers are used for satellite phone services utilised on the Optus network in Australia. This is predominantly used for MobileSat and Thuraya mobile satellite services.
Feature codes
These codes are only true for Telstra-infrastructure based landline phones
Call waiting
*#43# - Check call waiting status
*43# - Enable call waiting
#43# - Disable call waiting
*44 - Dial before a number to disable call waiting for the call duration (Enabled on Ericsson 'AXE' and Alcatel 'S12' based exchanges
Call forward - immediate
*#21# - Check Call Forward Immediate Status
*21 [forward number] # - Enable Call Forward Immediate on all incoming calls
#21# - Disable Call Forward Immediate
Call forward - busy
*#24# - Check Call Forward Busy Status
*24 [forward number] # - Enable Call Forward when line is Busy for incoming calls
#24# - Disable Call Forward Busy
Last call return
*10# - Check last missed call
0# - Redial last number (This is only enabled on Ericsson based Exchanges
Call control
*30 [old pin] * [new pin] * [new pin] # - Setup/change current Call Control PIN
*#33# - Check Call Control Status
*33 [pin] # - Enable Call Control on line
#33 [pin] # - Disable Call Control on line
Test numbers
Telstra Landline Test numbers
12722123 - Playback the last connected or current landline number
12722199 - Ringback the current landline number
Optus landline test numbers
1272312 - Playback the last connected or current landline number
1272399 - Ringback the current landline number
Provider override codes
These numbers would be dialled before the 001x code to be billed by a provider other than your normal biller.
1411 - Telstra
1414 - AAPT
1434 - GOtalk
1441 - Vodafone
1447 - Corporate Holdings
1456 - Optus
1466 - Primus
1474 - Powertel
1477 - Vocus Communications
1488 - Axicorp
Telecommunications Numbering Plan - 1997 as amended 4th January,2008
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Samsung in Australia - Models: Samsung Galaxy Z Flip, Fold, S23, A22, Edge, Plus, Mini, Note and other devices. The Samsung S23 Ultra is the new smartphone with a screen of 6,8 inches and 5 cameras, 200 MP wide + 12 MP ultrawide + 10 MP periscope telephoto 10x + 10 MP telephoto 3x + 12 MP front selfie camera. Includes 12 G of internal RAM memory and options with 256, 512 GB or 1 TB of storage. The 5000 mAh battery with fast charge and wireless power share technology.
iPhone in Australia - Apple. iPhone models : Plus, Pro, Max. - The iPhone 14 Pro Max display is 6.7 inches with a resolution of 2778 x 1284 pixels at 460 ppi. The operating system iOS 16. Includes 4 cameras, the main rear camera is 48MP + 12MP ultra wide + 12MP and a 12MP front camera with automatic focus. With 6GB of RAM Memory and Storage options with 256, 512 and 1 TB. Chip CPU A16 Bionic Hexa-core. Battery 4,323 mAh Li-Po with fast and Qi wireless charging.
Motorola in Australia - Moto - Models One Fusion Plus, G 5G Plus, Edge, RAZR, X Force, G9, G8, Droid. The Motorola Edge is a mobile phone wita display of 6.70 inches, a Qualcomm Snapdragon 765 processor of eight nucleus, and 4GB of RAM. Includes 3 cameras with 64 + 16 + 8 megapixels. The front camera is 25 megapixels, with f / 2.0. The 128 GB internal storage, can be increased with a microSD card (up to 1000 GB). IP54 protection against dust and water resistant. Runs with Android 10. The 4500 mAh battery accepts fast charge.
Xiaomi in Australia - Redmi, Note, Mi, Mi Max - The Xiaomi Mi 11 screen is 6.81 inches with a resolution of 1440 x 3200 pixels, the processor is a Qualcomm Snapdragon 888 with eight nucleus and 8GB of RAM. The operating system is with Android 11 OS. The 4.600 mAh battery with wireless and fast charge.
Huawei in Australia - P, Mate - The Huawei Mate 40 Pro Plus screen is 6.76 inches, the processor is a Hisilicon Kirin 9000 5G, with 12 GB RAM and a internal storage of 256 GB. Includes 5 cameras: 50+12+8+20+TOF 3D megapixels and runs Android 10.
Honor in Australia - Honor 50 smartphone screen is 6,57 inches (2340 x 1080), processor qualcomm snapdragon 778G, front camera 32mp and 4 cameras 108mp + 8mp + 2mp + 2mp, memory RAM 8 GB, storage 128 GB, battery 4300 mAh, Android 11 Operating System
Oppo in Australia - Oppo Find X3 Pro screen is 6,70 inches (1440 x 3216), cameras 50MP + 50MP + 13MP + 5MP + front : 32MP, memory RAM 12 GB, storage 256 GB, processor qualcomm snapdragon 888, battery 4500 mAh, android 11
OnePlus in Australia - The OnePlus 8T screen is 6.55 " (2400 x 1080 20: 9 120Hz AMOLED) - Processor: Snapdragon 865, RAM 12 GB Memory, Storage 256GB, Cameras 48MP f.1.7, Ultra-wide: 16MP f 2.2. Macro 5 MP + front 16MP f 2.4. Runs oxygen os 11 (Android 11) Operating System. The 4.500 mAh battery, 5G, Bluetooth 5.1, NFC, Dual SIM, stereo speakers Dolby Atmos, Dimensions 160,7 x 74,1 x 8,4 mm, 188 gr
LG in Australia - LG G - LG Velvet 2 screens of 6.80 inches. The processor is a Qualcomm Snapdragon 845 of eight nucleus. Internal Memory 6GB RAM. Runs with Android 10 OS. The 4300 mAh battery can be charged with the Quick Charge 4+ or wireless.
HTC in Australia - Ultra, Desire, One - The HTC U12 Plus screen is 6,00 inches with a resolution of 1440x2880 pixels, and a Qualcomm Snapdragon 845 octa-core of 2,8 GHz processor with 6GB of RAM. Runs Android 8.0 and the battery is 3500 mAh. The back camera is 12 Ultrapixels and 8 megapixels selfie front camera.
Sony in Australia - Sony Xperia L 4G LTE and 5G - Sony Xperia L4 is a smartphone with a 6.20 inches screen with a resolution of 720x1680 pixels. The processor is a MediaTek Helio P22 (MT6762) of eight nucleus with 3GB of internal RAM. Runs Android Pie OS. The 3580 mAh battery is fast charging.
ZTE in Australia - Blade Max, V8, V7, Axon 7, Pro - The Blade V8 includes 2 cameras and fingerprint reader. The best sound experience. High Quality Photos with the Bokeh effect.
Pixel in Australia made by Google models : Pixel 7 and 7 Pro. The Pixel 7 Pro display is 6.7" LTPO OLED, refresh rate of 120Hz, 3120×1440 QHD+ pixel resolution. Storage options of 128, 256, or 512 GB with internal RAM memory of 12 GB. The rear cameras are 50 MP sensor with f/1.85 lens, 12 MP ultrawide sensor with f/2.2 lens & 48 MP telephoto sensor with f/3.5 lens. The front camera is 11.1 MP sensor with f/2.2 lens and 92.8° field of view; Laser detect autofocus, optical image stabilization. The battery capacity is 5000 mAh non-removable with fast charging, wireless charging and reverse wireless charging. Uses the Google Tensor G2 processor. The operating system Android 13 OS. With Corning Gorilla Glass Victus and IP68 water and dust resistance.
Android in Australia - Android OS is an Operating System that runs in most smartphones. Last version is: Oxygen os 11 (android 11) and previous versions 10, Pie 9, Oreo 8, Nougat 7, Marshmallow 6, Lollipop 5, Kitkat 4.4, Ice Cream Sandwich 4, Honeycomb 3, Gingerbread 2.3, Froyo 2.2, Eclair 2, Android 1. You can update it, setup, configure, install apps and games from the Google Play Store.
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